The fine print, readable
Privacy Policy
You give us an email address and eleven answers about your skin. Here's exactly what happens to them — what we keep, where it lives, what we send you, and how to have all of it deleted.
What we collect
- Your email address, verified with the 6-digit code we send. It's your account: it's how your plan, your purchase, and your progress stay connected.
- Your quiz answers — skin type, main concern, shaving habits, and the rest. They exist to build your plan and to keep it yours when you come back.
- Your progress, if you use the tracker: which habits you've checked off and when, so your streak survives a new phone.
- Usage analytics — which pages get visited, where people drop off. We use PostHog for this, and we use it to make the product better, not to follow you around the internet.
- Payment is handled by Stripe. Your card number goes to Stripe and only to Stripe — we never see it, and we never store it. What we keep is the receipt: that your purchase happened.
- Ad measurement, only while we run ads. If you arrive from one of our ads on Meta (Facebook/Instagram), the site reports the steps that follow — page view, verified email, checkout, purchase — back to Meta so we can tell which ads were worth running. At purchase that report includes a hashed (one-way scrambled) version of your email; your quiz answers are never part of it. When no ads are running, none of this fires.
Where it lives
Your account, answers, and progress are stored with Supabase, our database provider, on servers they secure. Access is limited to what the product needs to work — there's no side door where the team reads quiz answers for fun.
What we send you
Sign-in codes and links when you ask for them, a receipt when you buy, and the emails you asked for — daily reminders only if you turned them on, and a check-in as your first week lands. Every email that isn't a code or a receipt has a working way to turn it off.
Under 13
The quiz asks your age band first. If the answer is under 13, the quiz ends there: no email is requested, no answers are saved, nothing about the visit is collected or kept. This product is written for adults.
What we never do
We don't sell your data. We don't rent it or trade it, and nobody buys access to your answers — they exist to build your plan, and the ad measurement above is the full extent of what any advertising platform ever receives. That's the whole arrangement.
Deleting your data
Email us at hello@superbit.ai from the address on your account and ask. We'll delete your account, your quiz answers, and your progress. Stripe keeps the transaction records the law requires them to keep; everything on our side goes.
Questions
Same address: hello@superbit.ai. Replies land with a human. If we change this policy, the changes show up on this page with a new date at the top.
Looking for the purchase terms? They're at Terms of Use.